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Frequently Asked Questions
We'd love to hear from you about this site and our products, so these are some of the frequent question being asked by customers and we hope to answer everyone possible ,if theres a new question u would like to ask please mail to us .In the mean time keep checking our pages about more info about us and our lines of products as we are constantly updated. We'd love to hear from you

 
How do I recieve my ordered purchase if I'm not living in Singapore? (International order)
If you're not a local resident, we'll deliver your ordered purchase right to your delivery address as stated. Our international order rates/charges are fixed according to the current rates imposed by FEDEX or DHL.A comfirmation mail will be sent and the best prefered ways of transaction is PAYPAL. please view contact page

Are NEOTOYS products original?
Yes, they're 100% original. We purchase the goods right from their manufacturers.